
Customer service always sucks here. Matter of fact, it sucks at all of the locations in Champaign/Urbana. I like the food which is the only reason I continue to come to any of the Steak 'n...
(71)
Customer service always sucks here. Matter of fact, it sucks at all of the locations in Champaign/Urbana. I like the food which is the only reason I continue to come to any of the Steak 'n...
Paid 7 bucks for a garlic burger without garlic. If they can't even put sauce on a burger then good luck ordering anything more than a side of fries here.
You have to order yourself on the kiosk whether you like it or not. No attendant, and card only. Then they have the audacity to ask for a tip!! Outrageous. Never be back. Haven't even tasted the food.
While I do acknowledge that they did manage to make my steakburger without cheese, as ordered, they slathered it in catsup (despite the ticket clearly showing no catsup), drowned it in Mayo (which...
I love steak and shake but this particular one is unpleasant it smells like a dumpster and the kitchen doesn't appear to be clean at all. I was going to go sit inside and eat but changed my mind...
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