The food was always good. New management needs to earn customers back. Fast food with excellent milkshakes in a family-friendly ambiance.
Steak 'n Shake
(46)
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The company's has F'ed up the customer service. People working there are nice and helpful. I stood at a kiosk, put my order into their computer and checked myself out then it asked for a TIP....
They have the kiosk for ordering. I was happy to see on the screen you can add more toppings if you want. My husband and I both ordered the combos meals, garlic butter burgers. We paid a little...
First time I have ever came to Steak 'n Shake and definitely will not be coming again. I am so very disappointed. I ordered my food at exactly 7:55 and did not receive my food until 8:28, missing...
Everything was COLD. The fries honestly might have been colder than the shake. I don't like to be negative so here are some positives: the food came out fast and the mint oreo shake was pretty...
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