Shay L Grafer-Mortgage Banker-Heartland Bank

CrossCountry Mortgage, Inc. is a nationwide lender with a strong local presence. We offer a variety of home purchase loans and refinance options to satisfy every unique financing need

We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience. NMLS: 229504, Branch NMLS: 1458551

I am a great client advocate and constant professional for my referral partners to rely on. In the past, I have worked in the title industry preparing documents, conducting closings, and wiring money; if it happened at a title company, I have done it. In 2006, I decided to learn the other side of the business. Since that time, I have worked as a mortgage banker. I work closely with my own clients and clients of co-workers to ensure that everyones clients and referral partners have the best experience possible. From the start of an application to the closing, I will be your go-to girl. I will not stop until I get it done. I will get your mortgage to the closing table with a friendly, fun energetic style and will manager your expectations using my past knowledge to go the extra mile and then some, every single time. I will not hesitate to contact one of our in-house underwriters to get clarification and to double check any and all possibilities. Other lenders may give up on you, but I will not. I will review every program available and resource that I have to offer and then take the time to go over the requirements with you. I want clients and referral partners alike to feel great when they see that I am working on your mortgage. NMLS: 868279, Branch NMLS: 1458551