Safety & Reliability
The Illinois Commerce Commission (ICC) is responsible for overseeing the state's public utility sectors, including electric, natural gas, water, and transportation services. They facilitate consumer education, manage complaint processes, and provide support for energy efficiency measures, ensuring a reliable and safe utility experience for residents.
Through public forums and the regulation of various industry stakeholders, the ICC actively engages with the community to address matters related to utility rates and service quality. They also oversee compliance and policy development to foster diversity, transparency, and accountability in the management of utilities across Illinois.
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