Janet F.
5/28/2025
Wow! Time to update my review. Customer Service exceeded my expectations. We had an issue and took care of it ourselves. We received a call follow up and then an email follow up. We didn't ask for...
Room & Board
$$$
Closed
(99)
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55 E Ohio St
Chicago, IL 60611
Create a home you love at the Room & Board store in Chicago, located downtown at Rush and Ohio. Our modern living, dining, bedroom, storage and outdoor furniture and unique home decor is timeless and durable. We offer free design help, full-service delivery and free returns. More than 90% of our items are made in the U.S. from top-quality domestic and imported materials. And we’re proud to be a Certified B Corporation™.
Reviews
4.099 reviewsAlex C.
11/9/2025
The most recent purchase we made were 4 Ansel black leather dining chairs and 2 Ava black leather counter stools which are very comfortable and very stylish and modern. I think we will have these...
Bradley Y.
10/20/2025
Terrible customer service. RUN AWAY - DO NOT WALK. I've ordered several items in the past month - only to have the first item delivered damaged (to which I agreed to keep for a small discount -...
Autum H.
6/12/2025
We've owned our sofa for only 4 months, and there is already a hole in the seam. When I reached out to the company about this clear quality issue, they blamed it on pet hair--even though we don't...
Mary S.
9/19/2024
Grateful for every bit of our experience: online perusal, shopping, incredibly helpful, knowledgeable, kind sales consultants, timing with clear expectations and communication (emails, web portal,...
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