Public Storage

Sign-up online the night before and showed up unannounced when they opened the next day. Brittany already knew my name and had reviewed my information, even fixing up a typo I had entered. She...

My rent more than doubled after just two months, after the man at the counter assured me that it wouldn't. I had auto pay but was charged a late fee one month because the payment wasn't received...

Don't use Public Storage in Willowbrook. I never took possession of unit 1097 on June 1 and the location manager Tim, has not refunded my money charged to my credit card. He also sent an email...

I made a reservation over the phone. The agent asked me when I would be on site to sign the papers and get the key, etc. I said I would be there in 20 minutes and he said great. I showed up...

Watch out! Public storage will offer you a fair rate initially and then after 6 months they will double your monthly rate with just 30 days notice. They know most people will not want to move...