Potbelly

The food has been good each time I've gone but the service both inside and with the drive thru has been extremely slow. Today I waited in the drive thru for 15 minutes and there was only 2 of us...

We had an issue at this location more than once. Erin the GM was very professional and accommodating when we finally decided to call. Thanks to her we will be back. Thank you!

Went to get the free regular size sandwich that was given to me instead of my money back for trying to kill me with the stem/thorn in the big sandwich I ordered last time at a different location....

Very good sub and great customer service. I got drive thru so I cannot speak on the atmosphere. Meatball sub could've used more sauce.

We had an enjoyable dinner at Potbelly Sandwich Works on Main Street in Saint Charles, Illinois. We were surprised how empty the restaurant was at 5 o'clock on this Sunday, there were only two...