
Update: 8/31/2017 Thank you for Grace's sincerity and helpful reply. I feel like I can trust her again. I think I'm too impatient to wait for her reply. Now I know customers are very important...
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Update: 8/31/2017 Thank you for Grace's sincerity and helpful reply. I feel like I can trust her again. I think I'm too impatient to wait for her reply. Now I know customers are very important...
I was a first time home buyer looking for a mortgage. I got all my places lined up for the day and asked one of the consultants to give me a rough estimate of the rates he had. He gave me a rate...
Marcia Patton, our Platinum Home Mortgage account rep, was GREAT! She was faced with a challenging situation when we called on her to work with us. We relocated across the US with many moving...
I call BS on all these high rated "reviews". My mortgage was transferred to them from Guaranty Bank not too long ago. I have been calling all hours of the day, every day of the week during...
A senior manager at Platinum resolved this for me, including getting the refund check fedexed to me. Her service was excellent and I greatly appreciate the resolution.
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