Pivotal Home Solutions

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1751 W Diehl Rd Ste 200
Naperville, IL 60563
Since 1992, Pivotal Home Solutions has been dedicated to providing an exceptional customer service experience. Calls are answered 24 hours a day, 7 days a week. With our home warranty plans, you'll have peace of mind, knowing you have a resource for your home repair or maintenance needs.

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1.019 reviews
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Sue N.
10/2/2018

Buyer Beware!! I have paid Columbia Home Solutions around $900 over the past 5 years for a repair warranty on my furnace. I called them this past Sunday morning in February to tell them that my...

michael c.
10/19/2023

My sewer backed up due to a rusted out cast iron pipe. This was covered and confirmed by this company. I have 2 different documents from 2 reputable contractors confirming this. However, after...

R B.
1/29/2021

This company is for suckers like me. I had the heating plan for 2 years and when I had a heating issues they could not fix after multiple tries and eventually made me change the heater itself....

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Patricia W.
7/20/2019

NEVER, I repeat, NEVER do business with this company (also going by the name of PIVOTAL HOME SOLUTIONS. Not only do they fail to provide service, once you wise up to this scam, they keep billing...

Joe D.
5/11/2018

So I have a Basic Service Plan that is automatically charged to my gas bill. for years I've been paying about $15.00 a month. I haven't had much opportunity to call for service but when I needed...

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