Phone Screen

Phone Screen in Chicago, IL, provides comprehensive call center services with a focus on healthcare communications, catering to diverse needs in drug development, including clinical trial recruitment, retention, and patient screening. Their skilled operators, available 24/7 and trained in clinical trial communications, ensure sensitive and compliant interactions while meeting the demands of both local programs and large-scale media campaigns.

With services that include appointment scheduling, warm transfers, and patient counseling, Phone Screen enhances patient engagement and adherence to clinical protocols. Their commitment to multilingual support and compliance-driven processes ensures effective communication across a wide range of healthcare projects, including adverse event reporting and diary capture assistance.

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