Pella Windows & Doors of Naperville

I honestly regret buying a PELLA window. I didn't even have it for 3 months and it already had a major issue. I spent $15,000 a brand new bay window and was treated like I had spent only a dollar...

I purchased a Pella sliding door with blinds built in a few years ago! The door has operated well until recently and that's when the nightmare began!! I needed to replace the sliding screen door...

It doesn't matter if they have a lifetime warranty, their customer service is SO terrible, it makes you want to give up. We ordered our Pella windows (through Lowe's) in OCTOBER 2023, paid in...

I tend to write my reviews to a specific location. While I agree that Pella service is the pits, this is a showroom. While the employees in the showroom were sympathetic to my issue, they could...

The house I bought years ago have Pella windows and shades in the back of the house. One of the between the glass shades stopped working correctly. I couldn't just order a new shade online or on...