Orangetheory Fitness Chicago- West Loop

I can't say enough wonderful things about Orangetheory West Loop! I finally found a gym/fitness routine that keeps me interested and challenges me to lift more and sprint faster. The coaches will...

New customers, don't bother. I was excited to try this studio and received a free first class from a friend. Upon showing up 20 minutes early to the class, I was told I could not join unless I...

This place is the actual worst. Front desk staff are SO rude. I came for an intro session and was told to arrive 30 minutes early for my class. I couldn't find parking and was 10 minutes late and...

I have been going to Orange Theory for years. I've been to several locations in Chicago, and other cities. This location is my favorite. The space is clean. The fitness room is laid out...

This was an all-around terrible customer service experience. Unsurprisingly, there is a large number of one star reviews echoing this sentiment. It began when I received a phone call the day...