G M.
6/1/2019
I had originally posted 5 stars with this dealership. Now, having sat in waiting room for my service, I'm dropping it to 3. Now going on an hour and a half. 1:45... and why the heck do they need...
Newbold Toyota
Closed
(86)
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1283 Central Park Dr
O Fallon, IL 62269
Newbold BMW, located in O'Fallon, IL, is a premier destination for BMW enthusiasts, offering a comprehensive selection of new and certified pre-owned vehicles that exemplify luxury, innovative technology, and exceptional performance. The dealership prides itself on delivering a transparent, integrity-driven car-buying experience, treating every customer like family.
In addition to its impressive inventory, Newbold BMW features a full-service department and a parts shop, ensuring all customer needs are met in one convenient location. With enticing specials and flexible financing options, Newbold BMW aims to provide a world-class experience for drivers in the region.
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Reviews
2.586 reviews
Tyrone M.
8/16/2025
Made an appointment, drove 30 mins in traffic to test drive a car, only to have the car rep NEVER show up, BAD attitude and customer service from the front desk chick, and dismissed by everyone I...
Brad H.
9/3/2025
Bought a used 2018 Ford F-150 with 104,000 miles on it. The truck appeared to be in great shape and was spotless so it seemed to be well taken care of. I purchased a 4 year warranty (engine and...
Mark K.
9/29/2025
Avoid at all cost!! Horrible customer service reps in the service and repair department. I have been to this dealership multiple times and have had multiple bad experiences with different reps in...
Jason C.
1/21/2025
This service department has gone down greatly in the past several months. I have had multiple vehicles in there for routine service as well as troubleshooting a couple of different ailments. One...
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