New Balance Naperville

I recently started wearing a foot and ankle brace and needed new shoes to fit the brace. I have been to New Balance before, and liked their product and service, so I decided to give them a try...

They were friendly I guess. I went in for a return, showed email, had receipt everything. They told me they couldn't do anything and to call customer service. I could've don't that at home. Waste...

I was told to check the store out by. podiatrist. I have had foot problems for 30 years. Unfortunately many more health problems now. Steve is very knowledgeable and great service. He fitted me...

They still offer great customer service, measuring your feet and checking the fit. I've returned shoes for fit problems that developed and they exchanged them to a different shoe them with no hassles.

Rude terrible service. Didn't even TRY to offer help. Walked up with attitude and got upset when I said I was just looking. I saw a pair I wanted, grabbed it and asked for a size 10. He went to...