Napleton Auto Group

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10400 W Higgins Rd Ste 235
Rosemont, IL 60018

History

In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for over 79 years, and has led to over 600,000 satisfied Napleton customers with over 67% returning as repeat customers. As of 2010, the Napleton family owns and operates 57 franchises in 4 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry's best. We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.shopnapleton.com, to our state of the art facilities, to our experienced & factory certified staff. Thank you,

Reviews

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1.58 reviews
grace b.
2/1/2013

i can highly recommend the sales team i worked with at napleton's river oaks kia in calumet city. i am now a proud owner of a kia soul in my choice of color and more gizmos on it then i even...

Richard D.
7/8/2024

Would avoid the entire Napleton auto group (Hyundai, Lincoln, Honda and all others. Once they sell you a vehicle, as the saying goes, that's where the service ends, well in Napleton's case,...

Paul B.
3/6/2024

The general manager Dave failed to provide the quote that he said that he was working on and doesn't offer the courtesy of responding to my inquiries. I visited the showroom and test drove a...

Photo of Reginald T.
Reginald T.
8/2/2022

Bought new GLA 35 from napleton merecedes Benz dealer here in Rochester mn. Got home pull in driveway sensor sounded hit brake was nothing released brake and car flew backwards down driveway...

C F.
7/23/2022

Purchased a 2017 Jaguar F Type from the Loves Park dealership in Illinois. Received it looking great except for moisture in the headlight and a partially shorted out light. As expected, Jaguar...

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