MINI of Glencoe

I purchased my new Mini at the Glencoe location last week. I called ahead to see what the current procedure would be and if it was necessary to make an appointment. Not necessary but recommended...

These guys are always pushing the limits on so-called necessary repairs. Four years ago they said my exhaust system needed replacing, which was weird because it wasn't noisy at all. I declined...

Warning. Do not go inside this building. They have two untrained parrots in the show room. I was there this morning getting my car washed. While I was making a cup of coffee, one of the birds...

The waiting area for service is the best mini service waiting area I have seen. During non Covid times there was a complimentary omelette station. There are complimentary snacks and coffee/tea/ice...

Update. Was supposed to get called Tuesday about the car. Nothing. To make matters worse the car is still not ready even though they said it would be ready today. Friday. The absolute lack of...