Stephanie R.
6/29/2024
Excellent customer service! I needed to do an exchange and the staff went above and beyond to make the experience great. They helped me locate the item, they were helpful explaining the exchange,...
J.Crew
$$$
Open
(100)
Photos
900 N Michigan Ave
Chicago, IL 60611
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Also at this address
Reviews
3.5100 reviewsJ H.
4/27/2024
This location is so bad I downloaded Yelp to leave a review. I recently went in to buy a suit, they didn't have a size so they said they could order one 'no problem' it was Thursday and I needed...
Doug W.
11/15/2021
I've had enough. I have been a customer for 20 years. Yesterday was a low point that exceeded my worst retail experiences anywhere. It's not only this particular store but their entire company...
T D.
12/30/2022
Nice store but horrible customer service. I couldn't even tell you if they had anyone working because no one, and I mean no one EVER made an attempt to see if I needed anything. Maybe I didn't...
Lambert P.
9/10/2015
This J Crew is inside the Shops at 900 North Michigan on the second floor to the left. This is a typical J Crew not that different from any other I've been to. We arrived when it first opened...
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