JCPenney Optical

Fell for the two pairs for $99 ad. Purchased last February the progressives. The young lady who measured me was so wrong. Had to take them back shortly to complain that the measurement was off....

Horrible horrible service! We got a pair of glasses and a sunglass from this store. Within 2 months, one of the glasses had a crack. We sent it for repair since we had the warranty. The glasses...

I called JC Penney to order a replacement pair of glasses. As a repeat customer I expected this to be routine. I was informed that unless I had a JC Penney credit card I would have to come in...

Went in and got a pair of glasses. Wasn't complicated. All these other reviews are of people who think they are shopping at Neiman Marcus or something.