ISI Telemanagement Solutions, LLC

ISI Telemanagement Solutions, LLC is a leading provider of enterprise call data reporting and analytics software. Their Infortel Select platform offers comprehensive and cost-effective solutions for businesses using Cisco, Webex Calling, Microsoft Teams, or Avaya platforms, providing real-time insights into call queue performance, agent availability, and customer satisfaction indicators.

With ISI's state-of-the-art reporting and analytics, businesses can optimize their caller experience, boost agent performance, and achieve cost savings without the expense or complexity of traditional contact center infrastructure. ISI Telemanagement Solutions is trusted by leading organizations in industries such as financial services, healthcare, public sector, and retail to make their call data more accessible, usable, and valuable.

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