Illini Shuttle

Truly enjoy my trip from UIUC Campus to ORD yesterday. A clean new vehicle, very polite and intelligent driver, WiFi on board and ice-cold AC: five stars. And it is cheaper than others. And...

Worst service I have ever seen! They told me that the ticket I printed is not acceptable because I folded it! Seriously? I have to print the ticket, and I cannot fold it? I paid extra money to get...

Very bad service. Very rude driver. I took a long trip from Europe and I bought the ticket in flight. When I arrived at the Shuttle Center, I had no access to any printer so I could not print out...

0 stars. Their policies are not customer friendly. I know that it is written everywhere that you MUST print out your ticket, but god forbid you have one of those days where it's left sitting on...

The manager of office is terribly rude and unprofessional. Customer service is not his priority so he didn't want to solve problem. One of the payment option on their website listed a fast and...