CARPLS is a legal aid service that offers an immediate response to legal problems confronting low-income residents of Cook County in Illinois. Its legal aid hotline and court-based advice desks give low-income clients direct access to experienced attorneys who are trained to assess and respond to a wide range of civil legal problems. The organization s hotline service is open from Monday through Friday. CARPLS attorneys resolve more than 85 percent of all cases in-house by providing information, advice and brief services, including the preparation and review of legal documents. It also provides referral services to a network of specialized legal and social service providers for clients with more complex needs. CARPLS is located in Chicago.