June 2015: My first plane was the Aeroscout S and it had a faulty aileron servo in the left wing which did not show up on pre/dist check. Only when 20' in the air and nose dive into pieces....
Horizon Hobby
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CAR IGNITED IN FLAMES - DO NOT TRUST THEM - NO CUSTOMER SERVICE INTEGRITY. I was a loyal customer of Horizon Hobby until today. Thanks to Matt G in customer service I will never buy there again...
There is no longer a way to speak to Tech Support anymore. The recorded message tells you to fill out a "Callback Request Form" but there isn't one anywhere on the website. I requested a callback...
I have bought 3 RC airplanes from HH. 2 have had serious problems out of the box. The Super Timber had warped wings. Getting HH to cover it was like pulling teeth but they did replace the wings...
Horizon has an incredible selection. I've ordered products, received them very fast and had no issues. I've also had a recent experience where a defective part caused damage to product. Support...
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