Angie K.
7/2/2025
Amazing and personal customer service. Scott called way ahead of time when he realized the store wouldn't be open when I needed my rental. Went out of his way to make arrangements that make my...
Hertz Car Rental - Rockford - Walton HLE
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(36)
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7549 Walton St
Rockford, IL 61108
Hertz's Rockford - Walton HLE, car rental office is based at 7549 Walton Street All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.
Reviews
2.036 reviewsNixx ..
9/20/2025
Rented a vehicle by calling since the website was buggy. In the morning, a rep from corporate called to make sure they could reserve a vehicle to which the store rep said yes. I arrived at the...
Melissa B.
7/16/2024
Employees don't acknowledge customers when they enter the lobby. They answer phone calls instead of acknowledging the customers in front of them. Store is dirty. There was 2 day a wait to rent a...
Stephen G.
8/4/2023
STAY AWAY FROM HERTZ!! If not, in general, then from THIS LOCATION!! * Extremely rude customer service and beyond unintelligent personnel. * How could documents regarding same day drop off...
Devin L.
6/28/2023
Worst customer service you'll ever encounter, plain and simple. I made an online reservation this morning when my car broke down (again). I would have just kept using the UHaul I was renting the...
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