To return the car, go into the self parking lot, drive to the 4th floor, take a picture of the gas and mileage, and bring your keys to the Hertz office to check-out. We had to find this out...
Hertz Car Rental - Chicago - West Loop HLE
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Renters Beware! This is an absolutely pathetic location with non-existent customer service. They will "get you" with added charges like pushing insurance, fuel service, damage to the vehicle,...
Absolutely the Worst Car Rental Experience - Avoid This Location at All Costs This was, hands down, the worst customer service I've ever encountered. I'm genuinely shocked that Hertz is allowed...
I reserved a specific car the day before only to arrive they claimed they had no cars available. I walked to out and around to the parking area for Rentals and saw 3 of the same specific car I...
Awful, awful experience. The staff at this location are unhelpful, rude and slow. Was given a different car than reserved, return guidelines were not outlined. Super unhelpful






