Hertz

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(201)

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401 N State St
Chicago, IL 60654
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.

Reviews

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2.0201 reviews
Marco L.
7/24/2025

There was a line customers waiting for cars. There were none available, but they were coming in. After waiting for aprx. one hour we got an upgrade. Be patient, be polite, don't get mad. You can't...

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Jennifer S.
1/30/2025

The staff here is terrific! I just picked up my rental and Ashton (who has a great smile btw) helped me quickly and took great care of me. I was in my car in less than 5 min!!! Last time my...

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Jacqueline L.
5/4/2025

Honestly, pick ANY other location. Went to pick up my reserved car, they only had an EV. That wouldn't have been a problem, except it was NOT fully charged. They offered to "upgrade" me to a gas...

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Jack D.
12/7/2024

Absolute worst customer service. Rude and unhelpful. Vehicle was dirty. Entire rental office and garage reeked of weed. Zero stars is more appropriate. Stick with Avis!

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Donna C.
10/14/2024

Last 2 or 3 rentals have been poor. The cars have too much perfumey scents in the , they aren't cleaned well, and the recent rental the gas was marked on the rental contracts as full when it was...

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