Not the most helpful customer service. The person answering the phone lacks empathy with the customer. I have had re-occuring problems with on-line banking and have had trouble getting...
Heartland Bank and Trust Company
(7)
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Also at this address
Reviews
Awful! I had 7 bill pays go through twice and it took 5 phone calls, 3 different people who ultimately placed the blame on me (I mean, I am sure I hit submit and then went back, entered all 7...
Had a large cashier check from their bank and they lost the records and money and thus the check cannot be cashed. Looks like FDIC has to be involved.

First I want to start by saying this is a review of the COLCHESTER, IL location--however, yelp cannot find it so I'm hoping someone at the corporate headquarters in Bloomington IL takes notice of...

Rudest experiences I have had with a bank. I have glasses with Transitions lenses. The teller refused to wait on me until "I took my sunglasses off". I informed her that I require glasses with...