Blair W.
7/23/2022
The food is good but customer service is horrible. When you call they put you on hold for over 10 mins which explains when you call the phone is always busy. Customer service is Important and a...
Harold's Chicken Shack
$
Open
(49)
Photos
7348 S Stony Island Ave
Chicago, IL 60649
Harold's Chicken Shack, founded in 1950 by Harold Pierce, has been serving satisfied customers for over 70 years with its hot and delicious food items. With many convenient locations in Chicago, Hazel Crest, Chicago Heights, Aurora, Lansing, Gary, Merriville, Dyer, and Atlanta, Original Harold's offers a full menu of mouthwatering choices, including their famous chicken and fish, party packs, and catering services.
As a well-established franchise, Original Harold's has been a staple in the community, participating in various festivals and events, and actively engaging in community involvement. With a commitment to quality and customer satisfaction, Original Harold's continues to serve its loyal customers with its full-featured mobile website and click-to-call ordering, making it easier than ever to enjoy their delectable offerings.
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Reviews
2.049 reviews
Ash S.
8/4/2024
Nasty establishment, nasty customer service, nasty experience all the way and it doesn't matter how polite or kind you are when expressing your distaste, the people who work here will literally...
Dwight P.
3/11/2025
Delicious food as always, very consistent. Customer service is good, but you must be the one to initiate the process as they are not a friendly greeting establishment. The ambience can be sketchy...
Michelle L.
2/26/2025
Depends on if you don't have an issue with decor (like with many Harold's on the south side). If you like semi decent service with a busted speaker, so you have to speak very loudly so they can...
Vicki O.
12/31/2024
This is by far the worst service I have EVER received! After waiting 53minutes inside the store for an order placed online 15minutes before I even walked in the door, I never received any apology...
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