Sharon H.
5/30/2025
I had a really frustrating experience with Grubhub. My food was delivered extremely late and arrived cold, which completely ruined the meal. I reached out to customer service and asked politely...
Grubhub
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(105)
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69 W Washington St
Chicago, IL 60602
Grubhub, a pioneer in online food delivery, is a leading global marketplace featuring over 355,000 merchants in more than 4,000 U.S. cities. Their mission is to strengthen communities by empowering restaurants to grow, providing drivers with flexible earning opportunities, and offering diners a wide range of takeout options.
Since their inception, Grubhub has been dedicated to helping independent restaurants modernize their operations and expand their reach in the digital economy. Through continuous innovation and program development, Grubhub strives to enhance the takeout experience for diners while creating new opportunities and benefits for all stakeholders.
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Reviews
1.0105 reviews
Jen S.
7/19/2025
Agree with others about the inconsistency. When they're bad, they are just atrocious. Also, I'd like to throw water balloons at whoever is responsible for their website. I will give them credit...
Lisa E.
5/27/2025
when it works right, it's great. when it doesn't, it is absolutely awful. deliveries have been getting worse and worse leading to today. a 20 minute order took over 2 hours and then had to be...
Inna I.
10/17/2025
Grubhub is the worst company who's service I used. They work with fraud vendors who deliver terrible quality goods. They lied to me about my refund and it's never arrived. Terrible customer...
Katie M.
10/8/2025
They mark up their food by 43-60% then they have the audacity to ask you to tip on that additional 43 to 60%. So $12 meal becomes $22 and thats only tipping 15%. 83% markup. Not to mention their...
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