I am always greeted with a smile at this location. Staff is awesome! Not a big bank mentality.
Great Lakes Credit Union
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Great Lakes Credit Union (GLCU) is a financial institution located in Crystal Lake, IL, offering a wide range of banking services including checking and savings accounts, loans, and investment options. With a commitment to member satisfaction, GLCU provides educational resources and financial counseling to empower its community.
GLCU also features specialized accounts such as health savings accounts and estate accounts, along with various credit and debit card options. The credit union prioritizes security, ensuring members are informed about fraud protection measures and providing 24/7 online banking access for convenience.
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Reviews
Luis in the fraud department cannot do basic math and is rude and incompetent. His inattention and poor listening skills and lack of basic math are the reason I will no longer bank with glcu.
UPDATE; I show up as requested to the local GCLU branch, explained what I was told and handed them my I.D. Two of the tellers began talking and looking at the screen, reading the notes. Several...
Used to be good. Now Terrible. They lose payments, they do not know where the USPO mail is. They don't return calls when promised. All employees work from home. No one opens emails or...
Not only has my debit card just been locked for absolutely no discernable reason, for the umpteenth time, with no one to contact about it (you have to physically come in, or they won't answer your...
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