Great Lakes Credit Union

Closed
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(11)

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7275 Grand Ave
Gurnee, IL 60031
Serving Northern Illinois

Reviews

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2.011 reviews
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Elizabeth J.
6/12/2020

Location is understaffed, waited 15-20 minutes for my check to be deposited even though there weren't any other vehicles in front of me.

Amy H.
10/15/2024

As stated by other reviews, STAY AWAY from GLCU. We had an auto loan with them that we paid off. They did send us a payoff notice and our title, but will not close our account. They are difficult...

K B.
5/27/2022

I am deeply sorry to have to say that Great Lakes Credit Union SUCKS at customer service. They are also disorganized in their handling of account information. * They are almost impossible to reach...

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Jasmine T.
6/14/2019

I really have an amazing experience everytime I visit this branch. All of my transactions are completed in a timely manner and all of the staff are very knowledgeable and friendly. I am proud to...

E L.
6/26/2021

GLCU used to be a great local credit union with friendly tellers and helpful staff. Lately customer service has gotten terrible. Branches are under staffed. Sometimes there is no staff at all,...

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