It is never good news when your internet goes out and you can not get it fixed in a timely manner. It is an insult when you go to the website of Frontier Communications and their tag line is big...
Frontier
(6)
Frontier Communications is a telecommunications provider that offers a range of services including fiber internet, phone, and TV streaming. The company focuses on delivering affordable connectivity options while promoting the expansion of fiber internet access in residential and business sectors.
With a commitment to customer support, Frontier provides resources such as a help center, how-to videos, and options for managing accounts online. Their initiatives include discount programs and a business partner program to enhance their service offerings for small businesses and enterprises.
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Reviews
UPDATE: After much fussing, our lines are working this morning. Now to see how long it lasts this time. Everyone spoken to in customer service could care less, and did the littlest they could get...
Internet service from them is horrible! No wonder people are switching services! The lie when you call to ask why your service is down! It is so bad they don't even deserve a half star!
This company is absolutely horrible. Avoid them at all cost. I pay $5 a month for long distance service. I tried to make a call to Hong Kong but it wouldn't go through, so I dialed 0 for...
They allowed my elderly mother's phone line to be stolen by American Broadband. The Midwest VP of Operations then printed a notice in the local paper (also worthless) that American Broadband was...
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