
The manager, Manny, is an absolute angel! I was having a rough day, and he surprised me with a complimentary upgrade that truly lifted my spirits. His generosity and genuine care completely turned...
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The manager, Manny, is an absolute angel! I was having a rough day, and he surprised me with a complimentary upgrade that truly lifted my spirits. His generosity and genuine care completely turned...
I booked five nights at Freehand Chicago but checked out after just one. That should say it all. The place felt more like a grimy hostel than a hotel -- and certainly not worth the $240 per night...
Echoing all the other reviews to say the hotel is quite worn out. Lots of stains, rips and marks on curtains, sheets (yes!) and even on desks. The entire place doesn't feel very clean. The...
We stayed here for 3 nights during our visit to Chicago and this place did not disappoint. You get exactly what you paid for plus some good vibes. This was in the heart of all the hubbub so many...
Very disappointed in staff after a good intitial start to my stay here. Main issue revolved the safe in the room. Worked perfectly fine the first day, but then all of a sudden stopped working with...
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