Fox Valley Volkswagen of Crystal Lake

So, here's my perspective. Our son was thoroughly committed to buying a used Audi. Knowing the connection between this brand and Volkswagon, we trekked out to the CL location. Our visit to this...

Stopped in inquiring about a couple cars I'm interested in. I asked if there were any rebates on the car? Salesman didn't know. Guy behind the counter injects himself into the conversation on the...

Brought my EOS in for service. I was told it needed a timing chain ($3000). I had asked to reset the software for the bluetooth for the phone. They said the software did not exist to do that. I...

I found the used car I wanted on line. They showed me the vehicle service records paperwork. test drive the car. They were reasonable about the negotiatio. Rejected my "low ball" but they were...

Bought a used car from them and it needed a part. They said they would take care of it and that was good, but it took almost a month to get the part that was available at the local parts store. I...