I have been banking with First American (and it's predecessors) since 1978 and have never had a bad experience. They know me by name and are always helpful. Some of the language and attitudes...
First American Bank
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We've been banking at First American Bank most of our lives, there is true value in working with a smaller regional bank. They get to know you, they are more willing to work with you and help you...

I don't know why I keep banking here other than not yet having the time to switch all of my accounts to a new bank. Latest misery: I stopped in to deposit a check and asked about better checking...

Staff are like family. Extremely helpful always going out of their way with their customer service. Know you by name. Never any large lines. Always in and out super fast. Plus they always have...

I'm sorry to read some of the reviews here. I think these guys are great. They try to make it a point to know everyone's name and a little bit about them. I think their customer service is great...