Update: the manager called me and apologized for the error. I received my contacts within 2 business days from that call, so all in all, not a bad recovery! Amended: 4 stars. They didn't put my...
Family Optical Centre
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I called to obtain a copy of my prescription that has been covered by my insurance and paid for and was denied a copy due to an outstanding balance unrelated to my prescription. I attempted to...
I went here early last year for the first time. I really liked the doctor and the staff. Both were very friendly and informative. I also requested my prescription a couple of months ago to replace...
Ok, so though I have not been to Family Optical again, I have worked over the phone with their receptionist several times in order to get my prescription/get contacts shipped, etc. She (the...
This is the best eye care in the Rockford area hands down! My husband and I have been to many, many eye doctors before and after Family Optical Center. We would still be going there if they were...
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