James B.
3/6/2018
Service is just fine... the customer service is lacking... I want to cancel, but they don't answer the phone. I am adding picture of the wait time
Experian
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(28)
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955 American Ln
Schaumburg, IL 60173
Experian, located in Schaumburg, IL, is a leading credit bureau that provides comprehensive credit services, including free credit reports and scores, tools for improving credit scores, and expert credit advice. The company offers innovative solutions such as Experian Boost, which helps consumers enhance their credit profile by using alternative payment data.
Additionally, Experian addresses identity theft prevention and protection with resources like fraud alerts, identity monitoring, and dark web scans. Their financial services also extend to personal loans, credit cards, and insurance comparisons, empowering consumers to manage their credit and finances effectively.
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Reviews
1.528 reviewsBilly T.
7/6/2024
Despite paying my bills timely, my fico score has not increased. Experian informed me my information was on the dark web. Experian immediately decreased my fico score. Several years ago, I...
Jeff B.
9/5/2024
Abominable customer service. Their phone system is rigged so that it is impossible to talk to a human. When logging onto their web site, the site automatically goes to a page for a free credit...
Tim M.
5/10/2024
ZERO STARS!!! Absolutely the WORST credit reporting agency there is!! Their app is never fully functioning and consistently crashes when being used! It is simply a HORRIBLE TERRIBLE credit...
Christy D.
7/28/2023
Zero stars! Horrible customer service! Disconnected me twice because they can't transfer a call. Supervisor NEVER called me back after 40 minutes on HOLD!
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