Enterprise Rent-A-Car

Always friendly and willing to help. Office needs a cleaning person decatur location could use s bigger location. Might want to get someone in there that knows how to properly detail the cars...

Didn't have a car ready despite pre checkin process. Has happened more than once for our family. Their incompetence completely derailed a time sensitive trip.

Made reservation several days before. Went to pick it up. Informed overbooked and they tried calling the day before. Agent said Quincy IL has a car. That is two hours away. Asked nicely why the...

Had very poor customer service. Through our insurance we were approved for a SUV at Enterprise. We were given a SUV that had a horrible stink of smoke. When rented my husband picked up the car....

I would give negative stars if I could. Always document your conversations with anyone from here. I had a reservation through insurance because my car was involved in a hit and run accident which...