Duly Health and Care

This review has to do with wait time to speak to an associate on the phone. Since most wait times are at least 20 minutes, please play music rather than constantly repeating those ads over and...

The doctors are pretty great. The app is easy to use. The billing is absolutely miserable. They consistently "fail to apply" payments when I pay them, create multiple accounts and generally seem...

If I could rate them zero stars I would. This by far has the worst customer service ever, most recent fiasco was trying to call and getting cut off six times after being on hold. When you do get...

To know you are going to be charged extra money and then try to dispute it only to get a call center in the Philippines who have no knowledge of what's going on is disgraceful. Don't go here!

Duly is an absolute nightmare. While they have some individual providers who are fine, as an organization, they are a team of gross incompetents, each interaction worse and more pointlessly...