Beth A.
7/22/2025
I called about a strange knocking sound which occurred while I would break. I was scheduled for the very next morning. Mike and his team were extremely polite, professional, and honest! They...
Douglas Auto
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(43)
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123 Virginia Rd
Crystal Lake, IL 60014
Douglas Auto, located in Crystal Lake, IL, has been a trusted full-service auto repair and maintenance shop for over 25 years, dedicated to providing expert care and values-driven customer service. Their comprehensive range of services includes everything from routine oil changes to complex engine and transmission repairs, ensuring that vehicles of all makes and models are well taken care of.
Backed by a commitment to quality work and an industry-leading 3-year/36,000-mile nationwide warranty, Douglas Auto prides itself on treating customers like neighbors. With a focus on transparency and customer involvement, they utilize digital vehicle inspections to keep clients informed about their vehicle's condition and necessary services.
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Reviews
4.043 reviewsDen F.
8/14/2025
Stay away from this place if you like your money. Over priced and lousy service. I found out after they ripped me off I could have gone to any other mechanic and got the job done for half of the...
Kath P.
6/23/2023
I and my wife and even my parents have taken their vehicles here, they are very good and know what they are doing, they inspect my truck every time I bring it in and have caught some serious...
Stephanie S.
9/27/2022
Douglas automotive will make sure that you are taken care of, they are not out here trying to scam people like a lot of other places!!
Louisa G.
2/19/2021
Honestly if I could give no stars I would. I took my car here to get a quote on a new muffler. When I went back to pick up my car they told me that they were doing an oil change. I told him I...
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