Sue P.
4/6/2025
Bought a kitchen aid refrigerator and started having problems with it not dispensing water/making ice. Called my own local repair guy and after 2 visits and $300 it still was not fixed. Called...
Diamond Factory Service
$$$$
Closed
(273)
Photos
1540 Hecht Dr Ste F
Bartlett, IL 60103
Diamond Factory Service is a reliable and trustworthy appliance repair company serving the greater Chicago area, suburbs, Northwest Indiana, and Southwest Michigan. With experienced technicians who receive ongoing training, they are equipped to handle all types of major home appliances and offer efficient repairs with minimal disruption to your schedule.
As the local certified expert for several well-known brands, including Whirlpool, Amana, KitchenAid, and Maytag, Diamond Factory Service has access to over 1,000 commonly used appliance parts, ensuring that they can repair your appliance in one visit. With their extensive knowledge, excellent customer service, and commitment to getting the job done right the first time, Diamond Factory Service is the go-to choice for appliance repairs in the area.
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Reviews
2.0273 reviews
Wggbullet Z.
7/3/2025
After reading the Yelp reviews and my own experience with the company, I am furious and believe this company runs a scam business. Our dishwasher bought from Costco was still under warranty, so...
Sue F.
8/11/2025
My appointment was booked for 2 weeks prior to 8/11 - took off work and at 9:28am the day of our scheduled appointment received a call from Diamond Factory that our appointment had to be...
Marlies S.
7/16/2025
Got scammed by Diamond Repair Bartlett Service tech was Here for 10 mins and claimed that the Microwave was working properly. In his report to Kitchenaid he said he was 10 ft away and could hear...
Sharon G.
8/11/2025
If you are looking at this, I am certain that you already know that this is the WORST warranty service provider. So here I am providing a customer service post to all of you. I just want to let...
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