Danville VA Medical Center

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1900 E Main St
Danville, IL 61832
+1 (217) 554-3000
https://www.va.gov

The Danville VA Medical Center in Danville, IL, is enhancing its IT service management by transitioning from email requests to the ServiceNow portal, which can be accessed exclusively using VA workstations. This new approach streamlines support requests by allowing users to utilize their Personal Identity Verification (PIV) cards, thereby eliminating the traditional need for usernames and passwords.

This modernization aligns with the commitment to improve operational efficiency and accessibility for employees. For any questions regarding the new system, users are encouraged to contact the Enterprise Service Desk and provide their Support ID for assistance.

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