Cold Stone Creamery

I don't know why I'm so out of the loop with what's going on in Lincoln Park, but just like a restaurant across the street from here, I have NEVER heard of this place. I used to hang out in this...

This is one of my favorites and my go to comfort food places. I literally have ordered a quart of custom ice cream from here and they created my ridiculous order with a smile. Even I order online...

Such an awesome place in downtown Evanston with rich, creamy, delicious ice cream! We have several options in the area but when we want good ice cream or a special treat, we come here!!

First I will say that the ice cream at this location is typical Cold Stone ice cream and the workers are friendly and helpful--that is not the issue, which is why they get 2 stars. That being...

We have given this Coldstone location so many chances, but think we have finally reached the last straw. Service has always been poor, cleanliness questionable, but now the ice cream also sucks....