Des Plaines City Hall is the location that offers government services for the city of Des Plaines, Ill. The city of Des Plaines says that it is committed to providing customer-oriented public services in an efficient and fiscally prudent manner. To succeed in this commitment, the city employs a professionally trained staff to deliver a range of municipal programs and services for its residents and businesses. The city manager's office is responsible for the overall management of the city's departments. The manager ensures the implementation of the city council's goals, policies and directives; advises and makes recommendations to the council concerning policy issues; works with all departments to ensure that goals are met and that services are provided within budget and time allocations; establishes and implements management policies that enhance the effectiveness and efficiency of the organization; and provides leadership and support to the department heads and other city staff.