Ben J.
3/29/2025
Actively advocate for consumers who need to cut through the mustard and receive dedicated Customer Service with an emphasis on fairness and resolution of tangled falsehoods and errors in their...
Citizens Utility Board
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309 W Washington St Ste 800
Chicago, IL 60606
Citizens Utility Board (CUB) is a non-profit organization based in Chicago, Illinois, dedicated to fighting for clean energy, consumer protections, and lower utility bills since 1984. They advocate for affordable and reliable electric, gas, and telecom services, while promoting sustainable practices and providing resources and guides to help consumers navigate their utility bills.
CUB's mission is to protect the rights and interests of Illinois residents by providing valuable information, conducting research, and engaging in legislative advocacy to ensure fair and transparent utility rates. With a focus on consumer education and empowerment, CUB strives to create a more affordable and sustainable energy future for all.
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Reviews
3.04 reviewsLouise C.
1/11/2025
They aren't what they used to be. Website lacks information, contact form doesn't work. I'd resume membership, if I thought they were really there.
jerry m.
8/17/2020
CUB is doing what our ICC should be doing: looking out for the citizens of Illinois regarding rates and fees from utility companies. I have always found them to be responsive and instrumental in...
D S.
5/10/2014
THESE PEOPLE ARE TOTALLY WORTHLESS!!!! I logged a complaint with CUB in response to gestapo tactics and trumped up lies made by people gas. The gas company, under the guise of a safety inspection...
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