Citibank

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(17)

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700 N Milwaukee Ave
Vernon Hills, IL 60061
Vernon Hills

Reviews

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1.517 reviews
Photo of Nataliya A.
Nataliya A.
12/18/2013

Quick and helpful service. Do not try to sell you onto things that you do not need. All of the drive through windows have an ATM - score! Citi itself had a great phone customer service as well,...

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Joel M.
7/8/2025

I'm so sick and tired of Citibank and their customer service. They limit the amounts of cash transfers to other accounts, and closed my savings account for so called "inactivity" when I had a...

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Mu R.
7/8/2024

Really need some kind of transformation and transition into much more successful customer service. The customer service is good it's not so bad but the branch has no energy; no positive energy as...

Stuart P.
11/14/2024

I had incorrect interest posted to my account. I've tried numerous times to have it corrected. No one is even calling me back. Take your business to a local small bank NOT A LARGE CORPORATE ONE.

J B.
12/27/2024

Customer service. Won't even give me my credit card balance. On phone for hour with rep and still they wouldn't give me my balance.

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