Beautiful hotel and comfy updated room. Not sure why so many people are saying the rooms are dated because mine is not. I'm on the 12th floor and perhaps they're renovating from the top down,...

I would like to give it zero if possible. The worst experience I have ever seen in years of travel. We arrived to find no one at reception desk Then a guy came saying the computer is shutting down...

Stayed here after several years and recommend. Since my last stay, it looked like they had refurbished and updated rooms. I had a standard room and it was clean, comfortable and with great sleep...

The rooms and bathrooms are a little dated - obvious this is an older hotel that hasn't been renovated in at least 5-10 years .... However for a quick weekend as a Bonvoy member it wasn't too bad....

1986 vibe in the room, I think. But the bed was comfy, nice duvet, and the shower worked. So for $123 a night, I can't complain. No pool, bummer. There is a Starbucks and the staff was friendly....