Blue Cross Blue Shield of Illinois

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300 E Randolph St
Chicago, IL 60601
+1 (800) 654-7385
http://www.bcbsil.com
Blue Cross and Blue Shield of Illinois, formerly known as Hospital Service Corporation, is a nonprofit agency that offers a range of prepaid hospital plans. It is one of the largest health insurance companies that provides healthy care plans to more than 6 million members in Illinois. The agency offers a range of managed care programs for individuals, families, employer groups and seniors. It administers the CareVan Program, which provides immunizations and health screenings to underserved communities. Blue Cross and Blue Shield of Illinois features BlueChoice, BlueChoice Select and dental health care plans. It employs a work force of more than 8,000 people. The agency is an independent licensee of the Blue Cross and Blue Shield Association. It is a division of Health Care Service Corporation, which is a customer-owned health benefits company that focuses on improving the health and wellness of its members and communities.

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1.5276 reviews
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Angelo S.
8/15/2025

What ever happen to real customer service: An inquiry about an medical kit whether it was mailed or not mailed out turns out to be misinformation from the rep AYala, who either could not...

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Ruby Q.
11/5/2025

High monthly premiums. High deductibles. High out of pocket. The app needs updating. When they do pay, the doctor receives it quickly. On top of this, their mailroom vendor allowed a data...

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Erinn H.
11/20/2025

This amazing woman has been denied a life saving transplant surgery by BCBS-Illinois. This is not an "experimental" surgery it is necessary for her life to be saved....

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M M.
11/21/2025

They need to hire people in the US to answer customer service calls. They also need to stop AI operators to take their initial calls. All it causes is confusion and wasted time, and dealing with...

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Maura O.
10/10/2025

BCBS actually provided me with great understanding in why jobs are being replaced with AI. At least a robot can pretend to care for its members. ** trigger warning: while this review is...

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