John and Deidra are the best. I just experienced (as always) the best customer service--yay!
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Insurance paid a majority of my car loan, and while waiting a couple weeks for the gap insurance payment to arrive my loan was sent to collections. I was in contact with them the entire time....

So after several years of stopping in the branch on Alta and Knoxville to have the lease for my daughter's college apartment notarized, today, I get the third degree by the staff at the bank...
We love this bank! We always go out the the bank on North Knoxville. There is an employee there by the name of Chris C. He always goes above and beyond to help us. He's great, as well as the...

Received a phone call from Jeff L. letting us know that he needed a copy of our Certificate of Ins. on a couple of trucks we have on loan with them. Apparently if you are calling out to people...
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