Best Western Inn of St Charles

We stayed here over Labor Day weekend with family . Not a bad place . Very friendly breakfast was very good , Kids liked it . Very clean / only thing the pool was soooo Cold . Well kids jumped in...

ZERO stars!!! We checked into the St. Charles IL location on 12/31/23. The room was not as described online through Expedia nor the BW app. I have photos to prove it. We were so disappointed and...

Booked a room, got there into the room and the place STUNK....like...smelled really bad....and was filthy dirty! Actually had to leave with fam and find another spot miles away. never again!

I come to Chicago on occasion for work. Usually, I stay in the downtown area because that's where our office is. But we had meetings in a town called Aurora, so they put us here. Never...

I checked into my room (190) and slipped as I walked in the bathroom. Didn't figure out why until I was getting ready for bed and took off my shoes - the carpet was wet! Not just damp, wet. By...