Best Buy

We needed a cable for a laptop and first tried to find it at a retail store rather than online. We were greeted as soon as we entered the store -- and the staff person recommended two locations in...

I wanted to buy a new computer at a store, instead of online, so I could ensure a salesperson earns a commission. The experience was not great, though there were some bright spots. I was...

Have an issue and they told me that the store is the only one that can resolve the issue. However, they can't connect you to the store and the only solution is to go in person. I am far away from...

Terrible experience. Ordered a microwave oven to be installed last July. BB unable to keep August or September dates and their AI went crazy trying to explain but was incoherent. Go To Abt!

I would be very cautious about using Geek Squad at Vernon Hills store. Messed up data transfer on new computer & getting run-around to get membership cancelled & refund. Sad as this is my 2nd...